Best Price Guarantee
Our Guarantee on Low Prices
When you shop with Capital Tractor, you can expect quality and value. Our goal is to offer you a fair and competitive price on all parts and accessories for your equipment. To do that, we have developed this competitive price matching policy.
Price Matching Requirements
To request a price match on a part, please identify the following information:
- The part # of the Capital Tractor item you want match
- URL of the competitor’s identical product that shows a lower price (a link to the page with the product is required)
- Note the competitor’s advertised price you saw
Next, Place Your Order Online
If ordering online, please request your price match as follows:
State you want a price match in the ‘Order Comments’ field in checkout and include:
- Capital Tractor part # you want matched
- Competitor’s part number
- URL for competitor’s product
- Competitor’s price
Call us toll free at 800-329-3112 during Store Hours to order and request your price match.
How We Match Prices:
Via Phone Orders: When we confirm the price, we will process your order with the lower price.
On the Web: Once we confirm the price, we will apply the discounted price to your order. You will get an email copy of your invoice with discounted price if you supplied us with an email address. If we can not honor the price, you will be contacted via email and/or phone and be given the reason(s) why. We will then hold your order for 48 hours for you to get back to us before we process it.
Please Note: If there is a problem honoring the price match, this CAN delay the processing and shipping time for your order.
Price Match Details & Exclusions:
- Competitor's product must be an exact match (same manufacturer and product.)
- Competitor’s product must be new, not refurbished, reconditioned or a display/open box model.
- Competitor’s product cannot be a clearance or closeout item.
- Item must be in stock at the competitor’s shipping location.
- Competitor must be in the U.S. selling in U.S. dollars.
- Competitor must be an established business with a physical storefront or warehouse.
- Price Match offer is valid at the time you place your order. If you have already purchased the item from us we will price match (for credit on account) for up to 10 days from purchase date.
- We reserve the right to only match competitor’s prices that can be found on the first page of search engine results.
- Price matching only applies to item retail cost (shipping and tax costs are excluded.)
- We reserve the right not to honor this offer.
RETURN TO STORE POLICIES